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Qatar Islamic Bank delivers on customers’ digital banking needs in its latest Mobile App update
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Qatar Islamic Bank delivers on customers’ digital banking needs in its latest Mobile App update

02/10/2019, Doha,Qatar

Qatar Islamic Bank delivers on customers’ digital banking needs in its latest Mobile App update

Qatar Islamic Bank (QIB) has announced the release of additional innovative features to its award-winning QIB Mobile App. The updated app makes it easier than ever to bank on the go 24/7 as it was developed with customers’ daily banking requirements in mind.

Following the upgrade, customers can now subscribe to any future IPOs electronically. The E-IPO functionality allows pre-registered customers to subscribe to an IPO for themselves and their dependents that are below the age of 18 within a few minutes, hassle free, paperless and without the need to visit a branch.

QIB has introduced an innovative function that allows prospective and current QIB customers to calculate and apply for finance. The calculation is done based on income and expected monthly installments. This service can be reached easily on the login page of the QIB Mobile App. Interested customers can apply for finance easily through the app, which will be followed up with a call from the Bank to complete the process. This is in addition to the existing "Instant Financing" service for pre-approved customers.

The award-winning QIB Mobile App has become an all-inclusive platform that allows customers to request multi-transactions for an overall seamless process. Therefore, QIB has introduced three types of Takaful plans, underwritten by BEEMA, for customers to access directly from the Mobile App. Customers that own an existing Car Takaful policy can now renew their current plan on the App. Customers can similarly purchase family shield policies that provide a relief fund at affordable prices in case of unfortunate and unforeseen circumstances. Furthermore, customers can now purchase Takaful for travel or personal safety purposes on the App.

QIB's Mobile app is also the gateway to a world of rewards. The innovative, instant loyalty program ‘ABSHER’ is easily accessed through the QIB Mobile app at anytime from anywhere, allowing customers to view and redeem the ABSHER Points they have accumulated. The program is designed to reward loyal customers, whereby customers earn ABSHER points every time they transfer their salaries, open fixed deposit accounts, use their QIB Debit and Credit cards, or make transfers through online banking channels.

The upgrade also allows Vodafone customers to pay their bills or top-up their credit and data by simply registering their number just once on the award-winning QIB Mobile App.

Commenting on the updates, D. Anand, QIB’s General Manager - Personal Banking Group said: “Customers will always remain at the heart of our strategy. As we continue to progress by deploying digital initiatives and becoming technology-driven, we will always remain customer-centric throughout. This is why we worked with our customers to understand what are the services that they would like to have as part of our online offering. Indeed, every update we have made over the past few years on our digital channels was thoroughly researched, studied and examined to ensure it meets and exceeds customer expectations. Furthermore, the QIB Mobile App resides on an omni-banking platform, which guarantees that our customers have a seamless and familiar experience on our Mobile App and Internet Banking.”

Recently, QIB released a new digital onboarding process that allows prospective customers to start a relationship with the Bank by opening a Savings or MISK account through the QIB Mobile App. Interested customers only have to download the application and use QIB's digital identification technology to scan their Qatari ID (in addition to Passport for Expatriates), take a selfie and fill a few personal details.

The App has features that enable customers to have full control over their cards. They can activate and deactivate their cards whenever they want, enable the use of the magnetic strip when they are traveling outside the country, and reset their cards’ PINs. It also brings customers the E-Cash service. It is a simple and secure way to send cash to friends, family, or even themselves through the mobile and can be collected at any QIB ATM. The best part is that the receiver won’t need a card to collect the money.

To download the App, customers can visit Apple App Store or Google Play Store and search for the keyword: QIB Mobile App and download the app. Customers can easily self-register using their debit card number and PIN.

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