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QIB’s Fraud Control Unit Receives Visa Appreciation award

10/11/2013, Doha - Qatar

QIB’s Fraud Control Unit Receives Visa Appreciation award

QIB‘s Card Processing Department - Fraud Control Unit was recognized with a certificate of appreciation by Visa for its staff’s outstanding performance for identifying customer card fraud attempts from an Issuing perspective.

The prestigious certificate of appreciation from Visa was presented at QIB premises in the presence of QIB Group CEO, Mr. Basel Gamal; Head of Cards Processing, Mr. Sayed Elmahdy; Visa Associate Director, Country Risk Management for the Middle East, Mr. Yasser Kunhi; and Visa Business Development Manager, Mr. Rahul Joshi.

Commenting on this accolade, Mr. Basel Gamal, QIB Group CEO, said: “This award reflects QIB’s continuous efforts to enforce policies and procedures that guarantee our customers the safest card transactions through accurate monitoring worldwide. We take great pride in this prestigious praise from Visa, and highly value the efforts of the Fraud Control Unit team and encourage them to carry on within the same spirit in order to help the bank protect the rights and interests of its customers who should continue to enjoy seamless and secure services.”

QIB was awarded the appreciation award following their extensive efforts in the Fraud Control Unit to implement very strict procedures to monitor transactions, minimize risks, and regularly report fraud trends and risk patterns to Visa. The process has proven its effectiveness by substantially reducing fraud losses incurred by Visa cardholders.

The Fraud Control Unit is diligently and accurately monitoring Visa card transactions 24/7 to provide customers with a risk-free experience in accordance to PCI compliances which reflects the measures and policies implemented to adhere PCI regulations in customer’s data protection and strict monitoring of card transactions 24/7.

It is worth noting that QIB has earned PCI DSS certificate, which is an internationally-recognized certificate in information security and in high quality monitoring. The bank has received this accolade due to its constant effort in preserving customers’ data confidentiality and reducing fraud losses.

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