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Credit Card System Upgrade

As part of our ongoing commitment to improve your banking experience, we will upgrade our credit cards system starting Wednesday 11th of March at 7:00 pm until Friday 13th of March at 9:00 am.

The upgrade will enable the bank to be completely future-ready and allow us to introduce new and improved benefits & features.

CREDIT CARDS

Visa Credit Cards will continue to function for both purchases and online transactions throughout the upgrade period.

Mastercard Credit Cards will not be functional for purchases on Friday 13th of March between 2:00 am and 9:00 am only.

DEBIT CARDS

Visa and Mastercard Debit Cards will continue to function for all type of transactions throughout the upgrade period.

During the upgrade, certain credit card services will be temporary unavailable such as:

  • Credit Card Payment (early settlements)
  • Permanent/Temporary Credit Limit increase
  • Card Pin Change / Reset
  • Debit & Credit Cards Issuance / Replacements / Reissuance (Primary & Supplementary)

All services will be fully operational by Friday 13th of March, after which we will be able to process all your pending requests.

We recognize that the above service interruption may cause you inconvenience and thank you for your patience and understanding.