Phone Banking
Our Customer Contact Center offers you a variety of services, simply by calling 4444 8444.
Services
A variety of transfer services:
- Transfer from one account to another under the same RIM* (original account number)
- Transfer to another customer’s account in QIB
- Transfer to other banks inside and outside Qatar
A variety of Visa Electron Card services:
- Request for ATM card or PIN replacement
- Add and remove an account to the card
- Activate or block your ATM card
- Apply for ATM card transaction dispute
A variety of credit card services:
- Request for credit card or PIN replacement
- Activate your credit card
- Block your credit card (permanent or temporary)
- Request for credit card statement by fax and email
- Request for temporary or permanent limit increase on your credit card
A variety of fixed deposits services:
- Break time deposit before the maturity date
- Break time deposit at the maturity date
- Change of time deposit terms
- Request a new Cheque Book*
- Register and activate SMS Banking
- Update your SMS Banking details
- Request support for Internet Banking registration and logon
- Request support on Internet Banking transactions
- Register for E-Statement for accounts and credit cards
- Request for an account statement by fax and email
- Provide your feedback and suggestions on any of the bank’s services
- Pay your utility bills (KAHRAMAA, Qtel, and Vodafone)
- Make donations by transferring money to a predefined list of charity organisations in Qatar
* Services are subject to the bank’s Terms and Conditions.
How to Register
- To access phone banking services, please call 4444 8444
