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Phone Banking

Banner promoting phone banking support services.

Registering for QIB Phone Banking is quick and easy:

  • Call the QIB Contact Centre and verify your identity
  • Provide your account details and link your phone number
  • Set up your security PIN for safe access

Once registered, you can transfer funds, pay bills, manage cards, and access account services anytime – without visiting a branch.

On-call Fund Transfer Services

With QIB Phone Banking, you can move your money securely and conveniently:

  • Between your own accounts under the same RIM (original account number).
  • To another QIB customer’s account for quick internal transfers
  • Enjoy flexibility and control over your funds without visiting a branch.

Visa Electron Card services on demand

Manage your Visa Electron Card with ease through a range of helpful services that keep your account secure and up to date.

  • Add or remove an account linked to your card
  • Activate or block your ATM card
  • Raise an ATM card transaction dispute

Instant Credit Card services

Access helpful Credit Card services that give you control, support, and quick solutions whenever you need them.

  • Block your card temporarily or permanently
  • Apply for a temporary or permanent limit increase

24x7 Deposits and Banking services

Get quick Phone Banking support for Deposit and Banking services.

Deposit services

Use a wide set of Deposit Account support options that help you manage your funds with ease.

  • Close a Special Deposit before and at the maturity date

Banking services:

  • Request a new cheque book
  • Update your SMS service details
  • Get support for internet service – registration transactions, and login
  • Register for e-statement for accounts and Credit Cards
  • Share feedback or suggestions on any bank service

Utilities and charity services:

  • Pay utility bills (KAHRAMAA, Ooredoo, Vodafone)
  • Donate to a predefined list of charity groups in Qatar

What’s in this article?

FAQs

To register, call QIB’s Customer Contact Centre, verify your identity, provide your account details, and set up a secure PIN. Once registered, you can access all services anytime.

You can transfer funds, pay utility bills, donate to charities, request card replacements, activate or block cards, manage fixed deposits, and update SMS banking settings.

Yes. QIB Phone Banking uses identity verification and a secure PIN to ensure your transactions and account details remain protected.

Yes. You can request an ATM card or PIN replacement, activate or block your card, and even raise disputes for ATM transactions.